Terms of Service

Website and service enquiries

Prime International Services presents digital services and remote business support through this website. Contact us at primeinternationalservices@gmail.com or WhatsApp +1 (406) 573-7877. Our business contact location is Kalispell, Montana 59901, USA; services are delivered remotely.

Submitting a quote form or contacting us starts a discussion. It does not place an order, guarantee acceptance, reserve staff or create an obligation to pay. Service descriptions are general and availability must be confirmed.

Written project agreement

Before paid work starts, both parties should confirm the contracting parties, service scope, deliverables, exclusions, schedule, fees, payment currency and milestones in a written proposal or agreement. Staffing arrangements should also specify working hours, role responsibilities, supervision and access requirements. A specific signed or accepted project agreement takes precedence over these general website terms where they differ.

Pricing, payments and changes

Quotes depend on scope and remain subject to any validity period stated in the proposal. Payment timing, deposits, taxes and any third-party charges must be agreed before work starts. No payment is taken through the website quote form. Changes to scope, timelines or revisions may require a revised written quote and approval before additional work proceeds.

Client responsibilities

Please supply accurate requirements, materials you are authorized to use, timely feedback and any access needed for the agreed work. Use an appropriate secure method to share account access; do not send passwords or sensitive information through the enquiry form. Client delays or changes can affect delivery schedules, which should be updated by agreement.

Deliverables and intellectual property

Ownership, usage rights, source files, revisions and handover requirements must be specified in the project agreement. Third-party software, stock assets, fonts and platforms remain subject to their respective licenses. Providing materials to us authorizes their use only as needed to discuss or perform the agreed services. Website branding and content may not be reused without permission or a lawful basis.

Cancellations and refunds

Cancellation, refund and notice terms will be agreed in writing for each project before paid work begins. If work is cancelled, contact us promptly to discuss completed work, approved expenses and any unearned prepaid fees under that agreement. Nothing here removes cancellation or refund rights that cannot be excluded under applicable law.

Results and third-party platforms

Delivery targets and performance measures should be agreed for each engagement. We do not guarantee search rankings, sales, leads, advertising outcomes or uninterrupted third-party services. Hosting providers, search engines, advertising networks and other platforms control their own products, fees and decisions.

Appropriate use and privacy

Do not use the website to submit unlawful material, impersonate another person, send spam, interfere with security or infringe another party's rights. Information submitted through the website is handled as described in our Privacy Policy. Specific confidentiality and data handling requirements for client projects should be agreed before sensitive or regulated work begins.

Problems, rights and updates

Please report service concerns promptly so both parties can work toward a practical resolution. Liability, dispute procedures and governing law for paid engagements should be addressed in the project agreement. These website terms do not exclude rights or remedies that cannot lawfully be excluded. Updates apply from the date posted and do not unilaterally change an existing project agreement.